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Teamwork is needed to best manage the everyday social media marketing activities. And that, even in small businesses! That is why we added roles and responsibilities into webZunder, which helps you to improve your processes together with internal and external collaborators.<\/p>\n
Here is how each member of our team (and extension thereof!) uses our social media dashboard webZunder!<\/p>\n
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![\"\"](\"https:\/\/www.webzunder.com\/wp-content\/uploads\/2016\/12\/Dirk_rund.png\")
Dirk is the Owner.<\/h2>\nAs the Owner of the account, he sets up the various webZunder presences:<\/p>\n
He invites his team and assigns each member to the various presences. He first gives Sofie the role of Administrator for \u201cwebZunder EN\u201d. He keeps the role of Administrator for \u201cwebZunder DE\u201d and gives Sofie the role of Editor and Natalie the role of Moderator.<\/p>\n
Dirk also receives the invoice for webZunder and can eventually add more members to the account as his business and his team grow.<\/p>\n
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![\"\"](\"https:\/\/www.webzunder.com\/wp-content\/uploads\/2016\/12\/Sofie_rund.png\")
Sofie is the Administrator for webZunder International<\/h2>\nAs an Administrator, Sofie takes care of the set-up of the webZunder presence such as:<\/p>\n
She gets support in the creation of content. This means that she assigns roles to other colleagues and contributors who can draft and publish content, reply to comments and read the latest news through the monitoring features.<\/p>\n
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As an Editor, she organizes the German presence through:<\/p>\n
She can also write articles, share messages, answer comments and read the latest news about the German market through the monitoring tabs.<\/p>\n
Since her colleague writes extremely well in German and brings great content ideas to the table, Sofie plans to change Natalie\u2019s role from Moderator to Author. Natalie also provided world-class customer service to customers, moderated the conversation through various social media networks and took on new responsibilities. She is ready to take a bigger role in the team! Sofie needs to first speak with Dirk about this new role, as only he, as Owner and Administrator, can update Natalie\u2019s role in the \u201cwebZunder DE\u201d presence.<\/p>\n
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![\"\"](\"https:\/\/www.webzunder.com\/wp-content\/uploads\/2016\/12\/Natalie_rund.png\")
Natalie as the Author of \u201cwebZunder DE\u201d<\/h2>\nUp until now, Natalie moderated this presence, which means that she could write and save articles, answer questions and comments through Facebook and Twitter, like messages and read the latest updates through the monitoring of business partners, competitors and themes.<\/p>\n
Now as an Author, she will also be able to publish her articles after she approved the content with Dirk and Sofie. And if there are any changes (or even a deletion) needed after the article was shared online, Natalie easily makes the updates. With Natalie\u2019s help, the German presence will get many more stories and thus stay relevant!<\/p>\n
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![\"\"](\"https:\/\/www.webzunder.com\/wp-content\/uploads\/2016\/12\/Fake_Franziska_rund.png\")
Franziska as a Contributor to various presences<\/h2>\nSometimes, the workload doesn\u2019t allow the team to write content as research or attendance at events is needed. That is why Franziska supports the team with the writing of articles. As a Contributor, she drafts the content and saves it in webZunder, but cannot publish.<\/p>\n
To share the content, someone who has the rights to publish needs to press the \u201csend\u201d button, which could be the Owner and Administrator (Dirk), the Editor (Sofie) or the Author (Natalie). The team already has process – they all read the content and discuss the changes together. Natalie then makes the updates and publishes the content through the easy-to-use social media dashboard.<\/p>\n
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![\"\"](\"https:\/\/www.webzunder.com\/wp-content\/uploads\/2016\/12\/Georg_rund.png\")
![\"\"](\"https:\/\/www.webzunder.com\/wp-content\/uploads\/2016\/12\/Stefan_rund.png\")
Stefan and Georg as Subscribers of the presences<\/h2>\nOur software development gurus Stefan and Georg spend most of their time further developing webZunder by adding new functions and connecting new social media platforms. They stay up-to-date through the News section of webZunder, i.e. they monitor what is happening with the partners, competitors and various themes.<\/p>\n
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Roles and responsibilities is a feature now available in the Team Edition. Upgrade your subscription or try the free trial of webZunder for 14 days!
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![\"\"](\"https:\/\/www.webzunder.com\/wp-content\/uploads\/2016\/12\/table_roles.png\")
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