Social media is part of the daily activities for digital agencies. In fact, external agencies are responsible for 22% of social media activities. One would therefore think that agencies are most active online and in social media to show their creativity and out-of-the-box thinking. But is that the case? Do agencies walk the social media talk they so often do for clients? Are they role models in this field? These are some of the questions we attempted to answer with the webZunder Social Media Research.
We looked at the top 50 agencies in Germany based on the agency ranking list from BVDW as well as the ten most used social media platforms and the blog. The study reviewed the profiles and content from July 1st to September 30th, 2016. More specifically, we examined the following for each of the social networks:
- Their presence (on the specific social media site)
- The completeness of their social media profiles
- The frequency of posting content on social media
- The different types of content shared
- The percentage of own content vs. curated content
Here are the top insights and social media statistics about agencies:
Even if there are a few limitations to our study (e.g. the examined timeframe, other social media channels for agencies (such as Behance and Vimeo) and the simplification of certain criteria), the insights are interesting and give social media benchmarks for agencies.
In conclusion, yes, agencies are active and we can say that they are a role model for other industries. Should you want to download the study (available in German only), get it here!
How does the use of social media among agencies look like in other cities or countries? Stay tuned for more articles and insights about digital agencies.
Our goal with this study is to understand agencies better and work with them to support their clients through social media. A full-service model is not ideal for small and medium businesses as it is not authentic for end-customers, does not fit their tight budget and does not communicate the expertise of the client. Instead, we recommend a hybrid model where the agency takes care of the strategy and idea generation while the client participates in the daily activity through a social media management tool such as webZunder. webZunder makes social media easy for small and medium businesses and supports collaboration, both internally and with their agency. Start your 14-day free trial or get a demo!